Privacy Policy

Last Updated: January 15, 2026

1. Introduction

Welcome to Business Customer App ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Personal Information

When you register and use our app, we may collect:

• Name and contact information (email address, phone number)
• Business information (company name, business address)
• Account credentials (username, password - encrypted)
• Profile information you choose to provide

2.2 Usage Information

We automatically collect certain information when you use our app:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Order and transaction history
• Cart contents and product preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your orders and manage your account
• To send you updates, notifications, and promotional content (with your consent)
• To improve our app's functionality and user experience
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations

4. Data Storage and Security

We use Firebase services (Google Cloud Platform) to securely store your data. Your information is protected using industry-standard encryption and security measures. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who assist in operating our app (e.g., Firebase/Google Cloud)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly agree to share your information

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Opt-Out: Unsubscribe from promotional communications
• Data Portability: Request your data in a portable format

7. Children's Privacy

Our app is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity in our app and hold certain information. You can instruct your device to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our app uses the following third-party services:

• Firebase (Google): For authentication, database, and storage services. View Firebase Privacy Policy
• Expo: For app development and deployment. View Expo Privacy Policy

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

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